We offer a 360 approach to your Financial Health
PRIVACY POLICY
Privacy Policy
Last updated: 03/07/2025
Arrow Insurance & Financial Group, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL], contact us, or use our insurance services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, address, email address, phone number, date of birth, etc.
- Financial Information: Bank account details, credit card numbers, income information, etc.
- Health Information: Medical history, current health status, etc. (if applicable to your insurance needs).
- Insurance Information: Policy numbers, coverage details, claims history, etc.
- Government-Issued Identification: Social Security number, driver’s license number, etc.
- Online Identifiers: IP address, browser type, etc.
2. How We Collect Information
We collect your personal information through:
- Direct Interactions: When you fill out forms on our website, contact us by phone or email, or meet with us in person.
- Automated Technologies: Through cookies and similar tools when you visit our website.
- Third Parties: From insurance carriers, credit bureaus, medical providers, or other sources necessary to provide our services.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide insurance quotes and policies.
- To process and manage insurance claims.
- To comply with legal and regulatory obligations.
- To improve our services and customer experience.
- To communicate with you about your policies or our services.
- To prevent fraud and ensure security.
4. Sharing Your Information
We may share your personal information with:
- Insurance Carriers: To obtain quotes, underwrite policies, or process claims.
- Service Providers: Such as claims adjusters or IT providers who assist in our operations.
- Legal Authorities: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures, such as encryption and access controls, to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of any inaccuracies.
- Deletion: Request deletion of your data, subject to legal exceptions.
- Opt-Out: Opt-out of marketing communications.
To exercise these rights, please contact us at [insert contact information].
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Arrow Insurance & Financial Group, LLC
2114 Lakeway Blvd. #200 Lakeway, Texas 78734
512-609-8900
barb@arrowifg.com